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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Heather Stump

June 17, 2025

5  out of  5
rating by Heather Stump
"I"m giving 5 stars for exceptional customer service!! Karmen Ward - State Farm Insurance is dedicated to serving the customer!! They have never let me down!! Thank you State Farm, Karmen Ward and staff!!"
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Wanda Eley

June 16, 2025

5  out of  5
rating by Wanda Eley
"It was quick and easy to switch car insurance. I’ve luckily not need to make claims, but every time I’ve needed to change something it’s be easy and done within 5 minutes."
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Rebekah Gray

June 5, 2025

5  out of  5
rating by Rebekah Gray
"A special thank you to Rebecca for all your patience. We are looking forward to doing business with you. I have great rates and a very friendly staff thanks again Karmen Ward/ State farm."
We responded:
"Thank you, Rebekah! We’re so happy to have you with us and truly appreciate your kind words. Rebecca is wonderful, and we’re glad she could make the process smooth and welcoming. We look forward to being here for you whenever you need us! — Karmen & Team 🌟 "
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Angelena Dorbish

June 5, 2025

5  out of  5
rating by Angelena Dorbish
"I was looking everywhere for car and home insurance. No one could give me a decent price or quote until I talked to Bree here at State Farm! She was wonderful to work worth and helped me with all my questions! If you looking for new insurance, definitely give her a call!"
We responded:
"Thank you, Angelena! We’re so glad Bree was able to help you find the right coverage at the right price. She’s truly amazing, and we’re lucky to have her! We appreciate your kind words and are so happy to have you with us. Welcome to the State Farm family! 🚗🏡❤️ — Karmen & Team "
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Ray Whit

May 23, 2025

5  out of  5
rating by Ray Whit
"Karmen Ward thank you! Very polite gave me great detail of what the plans I was purchasing included and covered. Kept me informed throughout the process of what was taking place through the steps . Takes her job to the next level went above and beyond. Absolutely very pleasant and positive experience. Highly recommend."
We responded:
"Thank you so much, Ray! It was truly a pleasure working with you. I’m so glad you felt informed and supported every step of the way—that’s always my goal! I appreciate your kind words and your trust. Don’t hesitate to reach out if you ever need anything! — Karmen 😊 "
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Lana Wheeler

May 22, 2025

5  out of  5
rating by Lana Wheeler
"It was fantastic! Everything i needed was explained,questions answered great policy lower than ever had,friendly relaxed atmosphere i recommend State Farm"
We responded:
"Thank you, Lana! We’re so glad to hear you had a fantastic experience. It’s our goal to make everything clear, comfortable, and cost-effective—and we’re thrilled we hit the mark for you! We appreciate the recommendation and are always here when you need us! — Karmen & Team 😊 "
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Kimberly Slusher

May 22, 2025

5  out of  5
rating by Kimberly Slusher
"Bree, that works with Karmen, is an angel in disguise. The woman never left my side during my devastation from a tornado.. Bree had daily check ins with me to make sure I was ok and to keep me updated on everything. They went to battle for me when I needed them to. I can't say enough about Bree. I really hope she knows how wonderful she is and does such a phenomenal job.. very much appreciated her help and encouragement.."
We responded:
"Kimberly, thank you for such a touching message. Your words truly moved us. Bree is absolutely incredible, and we’re so grateful to have her on our team. She cares deeply and it shows in everything she does. We’re so sorry you had to go through such a difficult time, but we’re honored to have been by your side. We’re always here for you. 💛 — Karmen & Team "
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Jessica Korman

May 13, 2025

5  out of  5
rating by Jessica Korman
"This is a wonderful team who work wonders together. Rebecca is patient and compassionate about her work. She allows you to lead the process of insuring what you need and building that policy. Karmen and Bree are also fantastic and have both stepped in to help with anything we needed. I highly recommend this team to anyone!"
We responded:
"Thank you so much, Jessica! Your kind words truly mean the world to us. Rebecca, Bree, and I are so glad to be part of your insurance journey—and we’re always here to help however we can. It’s an honor to work with you, and we’re grateful for your trust and recommendation! — Karmen & Team ❤️ "
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Sarah Cooper

May 7, 2025

5  out of  5
rating by Sarah Cooper
"Was amazing she was very detailed and explained all my plans."
We responded:
"Thank you, Sarah! We’re so glad to hear you had a great experience. Taking the time to walk through your plans and answer questions is what we’re here for. Don’t hesitate to reach out anytime! — Karmen & Team 📝✨ "
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Brent Cline

April 30, 2025

5  out of  5
rating by Brent Cline
"What great people to deal with. Nice to have convdents in a agent"
We responded:
"Thank you, Brent! We really appreciate your kind words. It means a lot to know you feel confident working with us — that’s exactly what we aim for. We’re always here when you need us! — Karmen & Team 🌟"
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Lynn Filby

April 29, 2025

1  out of  5
rating by Lynn Filby
"State Farm is a big rip off, we had State Farm for over 30 years and while our neighbor's get a new roof from hail damage, State Farm refused us, weird that people living next door had hail damage, but we didn't, they got their money out of us after 30 years so they could care less if we leave them, I do not recommend them"
We responded:
"I checked my book, and found that you are not listed as one of my customers. I am sorry for your experience, and suggest reaching out to your agent. I would also request that you remove this review as it affects my office, not SF Corporate. At my office we work hard to care for our customers, as you can see from the many other reviews here. Again, I am sorry for your experience, and encourage you to meet with your agent. "
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Melissa Fey

April 25, 2025

5  out of  5
rating by Melissa Fey
"I needed documentation for a future trip to Canada. Bree was very prompt in getting me all the information I needed. Great service!"
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Travis Jellison

April 18, 2025

5  out of  5
rating by Travis Jellison
"Bree was great and friendly. Moved all my policies here. I recommend highly"
We responded:
"Thank you Travis. I am thankful to have such a great team, and thankful to have you as part of our State Farm family."
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Jeff Thornburg

April 3, 2025

5  out of  5
rating by Jeff Thornburg
"Bree was very thorough and efficient with my home insurance quote. She was very friendly and helpful. She made the experience very easy and stress free!"
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Rebecca Lopez

April 1, 2025

5  out of  5
rating by Rebecca Lopez
"They are friendly and answered all my questions. I have never had a problem with them"
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D B

April 1, 2025

5  out of  5
rating by D B
"Great customer service from Rebecca. Very friendly and accommodating. She explained everything in detail and came up with a plan that worked for me. I couldn't have asked for anything more. I will definitely recommend Rebecca Mills at State Farm to Everyone I know. Thank you again for your awesome services."
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Stacy Cart

March 24, 2025

5  out of  5
rating by Stacy Cart
"They are really helpful and they are really nice. Also if it is your first time getting car insurance they will tell you what they think you need to know or what they think you need."
We responded:
"Thanks a ton for the awesome review! We know insurance isn’t always the most exciting thing, so we’re all about keeping it simple, helpful, and maybe even a little fun. So glad we could be there for your first time getting car insurance—welcome to the fam!"
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Karyn Rife

March 21, 2025

5  out of  5
rating by Karyn Rife
"State Farm’s agent Karmen Ward and her staff are the best! Whenever I have a need they are always there to respond. They take care of my need immediately. I mean, in this day and age, who does that? THEY DO! If you are looking for an agent, call Karmen Ward. You won’t be disappointed because like I said, she and her staff are the BEST!"
We responded:
"Wow, thank you so much! Your kind words mean the world to us. We always try to be there right when you need us, so it’s awesome to hear that it’s making a difference. We really appreciate your support—we’re lucky to have you!"
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Beth Scarberry

March 20, 2025

5  out of  5
rating by Beth Scarberry
"I just signed up with Karmen Ward this month. Rebecca Mills is the agent I spoke with when signing up. She was so very helpful and walked me through the entire process. She loves her job and that makes all the difference. Very personable. So far, I am very happy with this agent. My rates are much better than with my previous carrier of 30+ years I was paying twice the amount for less coverage. Beth"
We responded:
"Thank you so much for the awesome review and for joining the Karmen Ward Insurance family! We’re so glad you got to work with Rebecca—she really is a rockstar, and it’s great to hear she made everything clear and easy. It means a lot to know you’re happy with the switch, especially after 30+ years with your previous carrier. Getting better coverage for less is what we love to hear! We’re here anytime you need us—welcome aboard!"
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Darlene

March 20, 2025

5  out of  5
rating by Darlene
"So very helpful Very, very nice. Help me with what I needed with no problem."
We responded:
"Thanks so much for the kind words! We’re glad we could help and make things easy for you. Don’t hesitate to reach out if you need anything else!"
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Sharon Taylor

March 18, 2025

5  out of  5
rating by Sharon Taylor
"A very pleased with was state farm Karmen ward and Bree. They are always very helpful and patient when I need help with questions and things. Very fast to get back with me as well."
We responded:
"We love this—thank you! Karmen, Bree, and the whole crew are so happy to hear you’re pleased. Quick replies, helpful answers, and a little extra patience are what we’re all about! We’ve got your back anytime you need us!"
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Jeffrey Winchester

March 15, 2025

5  out of  5
rating by Jeffrey Winchester
"Bree helped me with all my concerns and questions as needed great service!"
We responded:
"Thanks so much for the shoutout! Bree is awesome, and we’re glad she could help with all your questions. Great service is what we aim for—so happy to hear you had a smooth experience!"
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Mila Buckner

March 13, 2025

5  out of  5
rating by Mila Buckner
"Easy to communicate with and lets you know what you are doing step by step"
We responded:
"Thanks so much! We’re all about clear communication and keeping you in the loop every step of the way. So glad to hear it made things easier for you!"
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Sandra Collazo-Lopez

March 13, 2025

5  out of  5
rating by Sandra Collazo-Lopez
"All I can say is, WOW! Excellent service. Knowledgeable, caring, professional, and friendly. Both Karmen and Rebecca take excellence very seriously. A rare gem these days!!"
We responded:
"Wow—thank you for such an amazing review! We truly care about delivering top-notch service, and it means so much to hear that it shows. We’re lucky to have clients like you who appreciate the heart we put into what we do! We so enjoyed visiting with you!!"
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Separateboats

March 7, 2025

5  out of  5
rating by Separateboats
"Bree at Karmen Ward State Farm Insurance is extremely patient- cordial- kind- helpful. Thank you Bree."
We responded:
"Bree for the win! Thanks a ton for the sweet words—she’s kind, patient, and always ready to help, and we’re so glad you felt that. We’ll be sure to pass this on!!"