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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Samantha Hardwick

February 13, 2026

5  out of  5
rating by Samantha Hardwick
"Bree was very helpful and very sweet! Even when she had other stuff going on she still found time to help me and give me 100% of her attention."
We responded:
"We're thrilled to hear that Bree was not only helpful but also polite in assisting you! We strive to provide excellent service and it's great to know that Bree met your expectations. If there's anything else we can assist you with, please don't hesitate to ask. We're here to help!"
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Jennifer Fountain

December 20, 2025

5  out of  5
rating by Jennifer Fountain
"Breanna goes above and beyond to make sure you are well taken care of and informed. Noone else better to do business with. My family has been woth different companies throught our time and State Farm has hands down been the best."
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Jason Keeley

December 13, 2025

5  out of  5
rating by Jason Keeley
"⭐️⭐️⭐️⭐️⭐️

“I couldn’t be happier with State Farm, Karmen Ward and Breana Brown are consistently helpful, thoughtful, and truly go above and beyond whenever I need support. Whether it’s answering questions, guiding me through a claim, or simply being available when life throws unexpected challenges my way, they are always there. Their professionalism and genuine care make me feel valued and secure, and I trust them completely to look out for my best interests. It’s rare to find a company that combines efficiency with such compassion, but they do it effortlessly. Highly recommend!"
We responded:
"Thank you Jason!!"
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Aaron

November 18, 2025

5  out of  5
rating by Aaron
"Answered all my questions and I'm paying 40% less for car insurance now."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Keely Ferguson

October 7, 2025

5  out of  5
rating by Keely Ferguson
"Always so helpful and there when I need them. Will recommend them to anyone"
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Midge McGinnis

September 25, 2025

4  out of  5
rating by Midge McGinnis
"I just moved to Indiana. I was faced with numerous "to do"s" But thanks to Bree and a wonderful State Farm agent in Oregon, getting my insurance switched was painless, quick and easy. Thank you."
We responded:
"Thank you for your kind words!!"
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Lee Huelskamp

August 29, 2025

5  out of  5
rating by Lee Huelskamp
"Bree did an amazing job!"
We responded:
"Thank you!! We think Bree is awesome too 🥰. "
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Bobby Craft

August 29, 2025

5  out of  5
rating by Bobby Craft
"I've had several brand name insurance companies in my days, but State Farm is by far the best. The agent took my home and auto insurance personally. Very friendly and helped me with all the questions and concerns that I had. They also saved me money. I highly recommend State Farm Insurance."
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Deb Smith

August 29, 2025

5  out of  5
rating by Deb Smith
"Got lower premiums, Rebecca was very helpful."
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She 7135

August 27, 2025

5  out of  5
rating by She 7135
"This has been a great office to work with!"
We responded:
"Thank you so much for the 5-star review! 🌟 We’re so glad to hear you’ve had a great experience with our office. It means a lot to us to know we’re making insurance simple and stress-free for you!

—Karmen Ward, State Farm Insurance"
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Zachary Poe

July 15, 2025

5  out of  5
rating by Zachary Poe
"Would definitely recommend was fast and easy and the customer service was absolutely fantastic"
We responded:
"Hi Zachary, thank you for the recommendation! We love hearing that everything felt fast and easy for you—that’s exactly what we aim for. Our team is always here whenever you need us, whether it’s a quick question or a full policy review.

—Karmen Ward, State Farm Insurance"
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Kory Ridge

July 15, 2025

5  out of  5
rating by Kory Ridge
"Her employee Bree is absolutely amazing and anytime I have questions says she'll get back with me and always does in a timely fashion!"
We responded:
"Hi Kory, thank you so much for sharing this! 🌟 We’re thrilled to hear Bree has been able to take great care of you. She truly is a gem, and I’ll make sure she sees your kind words. Anytime you need help or have questions, our whole team is just a call or text away—we’re always happy to help!

—Karmen Ward, State Farm Insurance
"
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Heather Stump

June 17, 2025

5  out of  5
rating by Heather Stump
"I"m giving 5 stars for exceptional customer service!! Karmen Ward - State Farm Insurance is dedicated to serving the customer!! They have never let me down!! Thank you State Farm, Karmen Ward and staff!!"
We responded:
"Thank you so much, Heather! Your kind words mean the world to us. We’re truly grateful for your trust and loyalty—it’s always our goal to provide exceptional service and support. I’ll be sure to share your appreciation with the entire team!"
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Angelena Dorbish

June 5, 2025

5  out of  5
rating by Angelena Dorbish
"I was looking everywhere for car and home insurance. No one could give me a decent price or quote until I talked to Bree here at State Farm! She was wonderful to work worth and helped me with all my questions! If you looking for new insurance, definitely give her a call!"
We responded:
"Thank you, Angelena! We’re so glad Bree was able to help you find the right coverage at the right price. She’s truly amazing, and we’re lucky to have her! We appreciate your kind words and are so happy to have you with us. Welcome to the State Farm family! 🚗🏡❤️

— Karmen & Team
"
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Lana Wheeler

May 22, 2025

5  out of  5
rating by Lana Wheeler
"It was fantastic! Everything i needed was explained,questions answered great policy lower than ever had,friendly relaxed atmosphere i recommend State Farm"
We responded:
"Thank you, Lana! We’re so glad to hear you had a fantastic experience. It’s our goal to make everything clear, comfortable, and cost-effective—and we’re thrilled we hit the mark for you! We appreciate the recommendation and are always here when you need us!

— Karmen & Team 😊
"
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Kimberly Slusher

May 22, 2025

5  out of  5
rating by Kimberly Slusher
"Bree, that works with Karmen, is an angel in disguise. The woman never left my side during my devastation from a tornado.. Bree had daily check ins with me to make sure I was ok and to keep me updated on everything. They went to battle for me when I needed them to. I can't say enough about Bree. I really hope she knows how wonderful she is and does such a phenomenal job.. very much appreciated her help and encouragement.."
We responded:
"Kimberly, thank you for such a touching message. Your words truly moved us. Bree is absolutely incredible, and we’re so grateful to have her on our team. She cares deeply and it shows in everything she does. We’re so sorry you had to go through such a difficult time, but we’re honored to have been by your side. We’re always here for you. 💛

— Karmen & Team
"
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Jessica Korman

May 13, 2025

5  out of  5
rating by Jessica Korman
"This is a wonderful team who work wonders together. Rebecca is patient and compassionate about her work. She allows you to lead the process of insuring what you need and building that policy. Karmen and Bree are also fantastic and have both stepped in to help with anything we needed. I highly recommend this team to anyone!"
We responded:
"Thank you so much, Jessica! Your kind words truly mean the world to us. Rebecca, Bree, and I are so glad to be part of your insurance journey—and we’re always here to help however we can. It’s an honor to work with you, and we’re grateful for your trust and recommendation!

— Karmen & Team ❤️
"
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Travis Jellison

April 18, 2025

5  out of  5
rating by Travis Jellison
"Bree was great and friendly. Moved all my policies here. I recommend highly"
We responded:
"Thank you Travis. I am thankful to have such a great team, and thankful to have you as part of our State Farm family."
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Jeff Thornburg

April 3, 2025

5  out of  5
rating by Jeff Thornburg
"Bree was very thorough and efficient with my home insurance quote. She was very friendly and helpful. She made the experience very easy and stress free!"
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D B

April 1, 2025

5  out of  5
rating by D B
"Great customer service from Rebecca. Very friendly and accommodating. She explained everything in detail and came up with a plan that worked for me. I couldn't have asked for anything more. I will definitely recommend Rebecca Mills at State Farm to Everyone I know. Thank you again for your awesome services."
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Karyn Rife

March 21, 2025

5  out of  5
rating by Karyn Rife
"State Farm’s agent Karmen Ward and her staff are the best! Whenever I have a need they are always there to respond. They take care of my need immediately. I mean, in this day and age, who does that? THEY DO! If you are looking for an agent, call Karmen Ward. You won’t be disappointed because like I said, she and her staff are the BEST!"
We responded:
"Wow, thank you so much! Your kind words mean the world to us. We always try to be there right when you need us, so it’s awesome to hear that it’s making a difference. We really appreciate your support—we’re lucky to have you!"
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Beth Scarberry

March 20, 2025

5  out of  5
rating by Beth Scarberry
"I just signed up with Karmen Ward this month. Rebecca Mills is the agent I spoke with when signing up. She was so very helpful and walked me through the entire process. She loves her job and that makes all the difference. Very personable. So far, I am very happy with this agent. My rates are much better than with my previous carrier of 30+ years I was paying twice the amount for less coverage.
Beth"
We responded:
"Thank you so much for the awesome review and for joining the Karmen Ward Insurance family! We’re so glad you got to work with Rebecca—she really is a rockstar, and it’s great to hear she made everything clear and easy. It means a lot to know you’re happy with the switch, especially after 30+ years with your previous carrier. Getting better coverage for less is what we love to hear! We’re here anytime you need us—welcome aboard!"
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Sharon Taylor

March 18, 2025

5  out of  5
rating by Sharon Taylor
"A very pleased with was state farm Karmen ward and Bree.
They are always very helpful and patient when I need help with questions and things. Very fast to get back with me as well."
We responded:
"We love this—thank you! Karmen, Bree, and the whole crew are so happy to hear you’re pleased. Quick replies, helpful answers, and a little extra patience are what we’re all about! We’ve got your back anytime you need us!"
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Mila Buckner

March 13, 2025

5  out of  5
rating by Mila Buckner
"Easy to communicate with and lets you know what you are doing step by step"
We responded:
"Thanks so much! We’re all about clear communication and keeping you in the loop every step of the way. So glad to hear it made things easier for you!"
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Clyde Smith

February 28, 2025

5  out of  5
rating by Clyde Smith
"Very informative and helpful"
We responded:
"Thank you for your kind words!!"